Question(s)/Issue(s):

I was trying to view a document on my bookshelf and I received the error message "Document Unavailable". What happened to it?

Solution(s):

This error message means that the system cannot find the document to show it to you. This happens for a one of the following reasons:

• There are errors in the document that need to be addressed
• The publisher requested that we remove the title from our database
• A new edition of the document has been released and the new edition has a different document identification number.

If you would like to know specifically which of the above applies to the specific document you are receiving this error message with, then let us know and we can find out for you.