Question(s)/Issue(s):

Using partners.ebrary.com for Reports and MARC records

Solution(s):

Reporting and Channel Usage

ebrary reports provide valuable information about how our collections are being used while protecting end-user privacy. Our reporting features are available on a monthly basis, and updates to the library's usage statistics are available on the 5th of each month.

Here are the basic instructions for accessing ebrary reports:
1. Go to http://partners.ebrary.com.
2. Click on the "Library" tab.
3. Log in with the username and password provided by account management or your sales representative.

If you do not know your library's username or password, please email your sales representative or contact the account management team. The information you need will be sent to you via email.

A brief summary of the reports that are currently available:

Site Activity by Summary

The Site Summary Activity Report measures activity on your library's ebrary site. This report allows you to select one or more subject (BISAC) categories to be included in the summary report and allows you to further summarize by calendar date, calendar month, and day of week.

Activity reports include:
• Number of sessions
• Documents viewed
• Page views
• Pages copied
• Pages printed

Site Activity by Category Detail

This report summarizes activity on your library's channel for a time period that you select. It breaks out the activity for that period by top-level BISAC category.

Activity reported includes number of sessions, documents viewed, page views, pages copied, and pages printed. Unlike the Site Activity Summary report, this report does not allow you to break down the summary by calendar date or day of week. From the resulting report, you can drill down to view the statistics broken out for each detailed BISAC entry within main categories.

Site Activity by Subnet

The subnet report measures activity on your library's channel by IP block (going to class C level). With this report, you can see which areas of your library/campus are using ebrary most frequently.

Title Activity Summary

The Title Activity report summarizes activity for each title accessed in the time period you select. The Title Activity Report includes the number of page views, pages printed, pages copied, and distinct user sessions accessing a specific title. This report can be exported in .xls format.

Getting MARC Records

After the reports you will find the ebrary MARC records, with the newest records at the top of the list. The first group is a cumulative initial batch, with updates being provided in subsequent months. Added MARCs are brand-new records; Deleted Records contains records that should be removed from your system. Note that any customized records (EZProxy, 949 fields, etc) are not located on this site at this time. Please your account manager if you have any questions.

Promoting and Supporting your ebrary Site

There are various ways to promote ebrary internally and externally to patrons and staff. Most libraries place a direct link to ebrary on their Website. ebrary also suggests adding the following links:

• Get the ebrary Reader: http://site.ebrary.com/lib/anysite/Download.
  This link enables patrons to download the ebrary Reader for remote patron access. You can also substitute "anysite" with your ebrary channel site name.
• Training videos
• Our Quick Start video provides an overview of how to use ebrary's key features (please allow a few seconds to load).
  Translations of our Quick Start video are available here.
• Quick Guide
  This link enables patrons to download a PDF that provides an overview of ebrary's key Reader and InfoTools features.
  More extensive user guides are available here.
  
• Brochures.
  This link provides access to ebrary's different brochures.
• Online Help:
  This link is provided within the ebrary Reader user interface, and includes text, training videos about the features of the product, and Frequently Asked Questions (FAQs) which are updated quarterly. Patrons may click on the Help icon within the ebrary Reader to learn more.
• Knowledgebase for end-users
  This site is a FAQ based repository for the most common questions encountered by our Support staff. Updated regularly, the Knowledgebase is a compliment to the Online Help. There is a Spanish language version of the Knowledgebase located here.
• Knowledgebas for librarians
  This site is a Knowledgebase like the one above, but intended for librarians, faculty and other staff like IT personnel who may need additional information about ebrary setup or access. At this time, the Librarian Knowledgebase is only in English.

Upon request, ebrary can provide your library with stand-alone executable files of our training videos that may be placed onto your library's home page as tutorials for your staff and patrons. We can also show you how to frame our Web pages and product marketing materials. Please contact ebrary Support to find out how to integrate ebrary links and product marketing materials within your library.