ebrary | Case Studies

We are pleased to share how customers are using ebrary. If you are a customer and would like to submit a profile, please click here.

2011 Customer Profiles
Earlier Profiles
Case Studies
2001 Student Profiles
- Robert Hallowell, Expression College for Digital Arts
Earlier Profiles
- Cheryl Hetherington, Saskatchewan Institute of Applied Science
- Sydney Peck, Texas Women’s University

University of Southern Queensland


FTE		11,419
Type		Academic Library
Location		Queensland, Australia
Implementation date		6/28/2002
Collection		Academic Complete™
Contact		Alison Hunter Associate Librarian Information Access Library University of Southern Queensland huntera@usq.edu.au +61 (0)7 4631 1524

What trends impacted your decision to subscribe to ebrary?	•	Growing need by the USQ to respond to needs of off-campus students and especially off-shore students for access to monographs.
	•	Growing ability by students to read materials online (i.e. bandwidth getting better)
	•	Apparently growing acceptance of e-books by students (though this was just a hunch at the time we started to subscribe)
	•	Subscription pricing model, unlike the complicated per title selection and payment models then prevalent.

What issues or problems has ebrary addressed at your library?	•	ebrary has made online content in monographic form accessible at a reasonable cost. Students like it and usage has been good - and growing.
	•	Students just won't use any resource that is slow or awkward to use: our usage figures show us that they do like ebrary and find it of value. We are sure that they come back to it.
	•	ebrary is an easy database to administer from the library perspective.
	•	We don't lend monographs to our many students who are off-shore (although we do send photocopies of book chapters and journal articles) - this gives them real and rapid self-service access to real material.

What do you and your patrons like best about ebrary’s technology?	•	The ebrary Reader downloads quickly and automatically, and doesn't require specialist knowledge to use.

Favorite feature(s)?	•	ebrary’s searching in general is very good, but I like the translation feature best. It’s quick, easy to apply, and Babelfish is the best free translation service on the web.

What do you and your patrons like best about ebrary’s content?	•	ebrary offers a wide variety of content across many subject areas, especially in business and social science. The number of items in the database is a real strength, because students can expect to find academic material of value with some confidence. So the librarians like it too!
	•	We also like the academic nature of ebrary’s content – i.e. real books that students use for academic work.

How does ebrary compare to other digital resources at your library?	•	Very well. ebrary is quick, easy, and effective to use, has excellent quality (both content and technical presentation), is reliable in technical quality and up-time.
	•	ebrary’s staff is responsive to USQ support issues, and we really like ebrary’s help with getting quality MARC records that are tailored to our needs.

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Case Studies

2011 Customer Profiles

Case Studies

2001 Student Profiles

University of Southern Queensland